Friday, November 13, 2009

EBS trouble shooting--check database and apps logs

1. database alert.log

$ORACLE_HOME/admin/$CONTEXT_NAME/bdump

For database related problems, check this log first.

2. listener.log

$ORACLE_HOME/network/admin

For security and connection issues, check listener.log.

3. concurrent request log and out

$APPLCSF/$APPLLOG
$APPLCSF/$APPLOUT

For concurrent reqest errors etc.

4. Apache log

$ORA_TOP/iAS/Apache/Apache/logs

For login issue to EBS, need to check access and error logs first. Check error_pls log for starting forms related problem.

5. JVM log

$ORA_TOP/iAS/Apache/Jserv/logs

For forms, java etc related errors. In jvm directory, check for jvm garbage collection etc.

6. Third party apps: Unitask Print Director

$APPL_TOP/xxlpr/11.5.0/apache-tomcat-4.1.36/logs

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